Share your expectations.
Tell our team about room arrangements, bed preferences, accessibility needs and special requests before booking. For group stays, we provide information based on your dates, guest numbers and room requirements.
Our service and quality principles
Our approach to service starts with understanding our guests’ wishes, expectations and needs, and planning our services accordingly.
We aim to create a peaceful working and guest environment based on care and respect, while supporting our team’s motivation.
Our principles for preparation and service are hygienic conditions that meet applicable regulations, ingredients that comply with food regulations, and product quality.
Making service quality measurable, setting improvement goals and continually developing our services are central to our approach.
Booking and service conditions
Current rates, payment, cancellation and amendment terms depend on the dates, room and booking channel selected. Please ask our team about the terms before confirming. Requests made by phone or form become confirmed bookings only after the hotel team’s confirmation.
Before booking, ask our hotel directly about detailed accommodation conditions and the availability of your special requests.
Write to our team